Privacy Policy for https://www.QCPsychTesting.com
Effective Date: 5/9/2025
QC Psych Testing, PLLC ("We," "Us," or "Our") is committed to protecting the privacy and confidentiality of visitors to our website, www.QCPsychTesting.com ("Website"). This Privacy Policy outlines the types of information we may collect from you when you visit our Website, how we use and protect that information, and your rights regarding your information.
1. Information We Collect
We collect information from you in several ways when you visit our Website:
Information You Voluntarily Provide: This includes information you provide when you fill out contact forms, request information about our services, sign up for newsletters (if applicable in the future), or use our online appointment scheduling system. This information may include your name, email address, phone number, and any details you provide about your interest in our services or your needs. Please be aware that while our scheduling system facilitates appointments, it is not intended for the transmission of sensitive protected health information (PHI) as defined by HIPAA.
Information Collected Automatically: When you visit our Website, our hosting platform (Squarespace) and potentially other third-party services like Google Analytics may automatically collect certain information about your visit. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data is primarily used for website analytics, to understand how visitors use our site, and to improve our content and user experience.
Information from Cookies and Similar Technologies: Our Website uses cookies and similar tracking technologies to enhance your Browse experience, analyze website traffic, and for advertising purposes (as described below). Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide you with information about our services.
To facilitate online appointment scheduling.
To operate, maintain, and improve our Website and services.
To analyze website usage and trends to understand visitor behavior and optimize our content.
For marketing and advertising purposes, including using Google AdWords to display ads to you based on your Browse activity on our Website and other sites.
To comply with legal obligations and protect our rights.
3. HIPAA and Protected Health Information (PHI)
QC Psych Testing, PLLC is a healthcare provider and is subject to the Health Insurance Portability and Accountability Act (HIPAA). While this Website provides general information about our services and facilitates initial contact and scheduling, it is not designed to collect, store, or transmit Protected Health Information (PHI) in a clinical capacity. Any specific health information or details about your psychological history or condition should not be shared through general website contact forms or the initial scheduling interface.
A patient-provider relationship, and the associated protections under HIPAA for your PHI, are only established when you become a client of QC Psych Testing, PLLC and engage in a formal agreement for services. Once you are a client, the handling of your PHI will be governed by our comprehensive Notice of Privacy Practices, which you will receive separately.
We have chosen Squarespace as our website host. While Squarespace provides certain security features, it is crucial to understand that the basic website functionality is not designed for the secure handling of sensitive PHI in a clinical context. We have implemented measures to minimize the collection of PHI through the Website, and any necessary collection or transmission of PHI will occur through secure, HIPAA-compliant methods outside of the main website interface, such as secure patient portals or encrypted communication channels, once a patient-provider relationship is established.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with third parties only in the following circumstances:
With Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., website hosting, analytics, appointment scheduling software, email marketing services). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
For Legal Reasons: We may disclose your information if required to do so by law, in response to a court order or subpoena, or if we believe that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or others.
With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
5. Google AdWords and Advertising
We may use Google AdWords to advertise our services online. At this time, we do not have an active Google AdWords ad running. Google uses cookies and similar technologies to show our ads to you based on your visits to our Website and other sites. This is known as remarketing or interest-based advertising. Google's use of advertising cookies is governed by Google's Privacy Policy. You can opt out of Google's personalized advertising by visiting Google's Ads Settings.
Please note that when using Google AdWords for healthcare-related advertising, Google has specific policies that prohibit the use of sensitive health information for targeting. Our advertising practices will adhere to these policies.
6. Squarespace
Our Website is hosted by Squarespace. Information collected automatically through the Website is processed by Squarespace in accordance with their Privacy Policy and Terms of Service. We encourage you to review Squarespace's policies to understand how they collect, use, and protect your information.
7. Data Security
We take reasonable measures to protect the information collected through our Website from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
8. Your Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include:
The right to access the personal information we hold about you.
The right to request correction of inaccurate personal information.
The right to request deletion of your personal information.
The right to object to the processing of your personal information.
The right to receive a copy of your personal information in a portable format.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
9. Children's Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our records.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised Privacy Policy will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
QC Psych Testing, PLLC (309) 340-4496 or email support@qcpsychtesting.com